Shipping Policy

Shipping & Delivery Policy

Thank you for shopping with us! We work with trusted international suppliers to bring you beautiful, high-quality lingerie at affordable prices.

Processing Time

Orders are processed within 2 – 4 business days after payment is confirmed.

Shipping Times

Our products are shipped directly from our international fulfillment partners.
Delivery usually takes:

  • UK & Europe: 10–20 business days

  • USA / Canada: 12–22 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of World: 15–25 business days

Shipping times may vary slightly depending on product demand, customs, or carrier delays.

Shipping Costs

We currently offer Free Standard Shipping on all orders.
(Any paid express options will be clearly shown at checkout if available.)

Tracking Your Order

All orders include tracked shipping — you’ll receive an email with a tracking link once your order has been dispatched so you can follow it all the way to your door.

Customs & Duties

Customers are responsible for any customs fees or import duties where applicable. These charges are rare and depend on your country’s regulations.

Delivery Guarantee

If your order hasn’t arrived within 30 business days, please contact us and we’ll assist or issue a replacement / refund where appropriate.

Thank you for your patience and understanding — we choose reliable global shipping partners to ensure safe and affordable delivery for every order.